Purchase our life saving alarms today!

Contact Us / Product Support

Should you require additional information or assistance, we'd be happy to help you. To ensure a swift and informative solution, it's important that you direct your inquiry to the right associate. Please read over the below information and choose the section that best matches your personal inquiry.

denovadetectstore.com Customer Service and Phone Orders

QUESTION
SUPPORT
If you have a pre-sales question before you place your order:
847-701-3010
If you need to make a change to your order:
847-701-3010
If you need assistance in placing your order:
847-701-3010
If you want to track the status of an order you already placed:
If you want to return an item(s):
For any general order related inquiries:

Product Technical Support, Parts or Warranty

We try to provide as much product information as we can about the products we sell, but if you can't find the information on our site or if you have a more technical question, we want to make sure you are connected with the right support number.

For technical questions on the following products please call the corresponding number:

PRODUCTS
SUPPORT NUMBER
Natural Gas Alarm Support:
1-847-749-3064

Volume Discount Pricing and Bulk Ordering

If you are interested in ordering a large quantity of items you may qualify for volume pricing discounts. Volume Discount Pricing is a great way for customers to save big on large, bulk orders of most items available in our store. Please send a bulk order request to our friendly sales staff so they may create a quote and provide personal service for your order! You will receive a response within 1-2 business days and our office hours are Monday through Friday, 8am-5pm CST.

We make it as easy as possible to ensure you get the lowest prices available:
  • Let us know what products & the quantities you are interested in.
  • Get a detailed quote from a dedicated sales rep.
  • Our warehouse ships directly to you.
  • You enjoy the savings & are now a preferred customer.
Send A Request Now
Direct From Warehouse Pricing bulk purchase, wholesale pricing

Website Issues and General Feedback

We are constantly updating our site to provide the best possible experience for our customers. Unfortunately mistakes do happen, so please feel free to email us at sales@denovadetectstore.com with any problems you experience while on the site. Your feedback is appreciated and ensures that other customers do not experience the same problem!

Customer SupportNeed Assistance?

Our customer service and dedicated sales team are ready to help. Please let us know if you have any questions.

Secure PaymentSafe & Fast Checkout

We accept credit cards & paypal through our secure checkout. You will be able to track your order from checkout to delivery.

Fast Shipping Hassle Free Returns

Most orders are shipped within 1 business day and you have 30 days to return your product if you are not 100% satisfied.