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Changing or Canceling your order

Changing or Canceling Your Order

If you would like to change the address or contact information on your order please visit the order status page to see the status of your item(s).

Does your order show tracking information?

  • If yes, we apologize for any inconvenience this has caused, however, we are unable to make any address changes to your order as it has already been shipped.
  • If no, please e-mail us at orders@denovadetectstore.com or you may call us at 847-701-3010 before 2pm CST, Monday-Friday, on the day of your order.

Customer SupportNeed Assistance?

Our customer service and dedicated sales team are ready to help. Please let us know if you have any questions.

Secure PaymentSafe & Fast Checkout

We accept major credit cards, paypal, google pay, venmo and apple pay through our secure checkout.

Fast Shipping Hassle Free Returns

Most orders are shipped within 1 business day and you have 30 days to return your product if you are not 100% satisfied.