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Natural Gas Alarm FAQs

Find answers to common questions about DeNova Detect natural gas alarms, including installation guidelines, daily operation, and important home safety considerations. This FAQ section is designed to help you understand how your alarm works, where to place it, and what to do in the event of a gas leak.

Gas Detector Installation & Home Coverage

How many natural gas alarms should I have in my home?

DeNova Detect recommends installing a natural gas alarm in every room that contains a gas-fueled appliance, such as a stove, furnace, water heater, gas dryer, or fireplace. Larger or multi-level homes may require multiple alarms for adequate coverage.

Where should I install my natural gas alarm?

Install the alarm on a wall within 12 inches of the ceiling and at least 3 feet, but no more than 10 feet, horizontally from gas-burning appliances. This placement allows the alarm to detect rising natural gas as early as possible.

Where should I avoid placing my alarm?

Avoid placing the alarm in corners, dead-air spaces, behind furniture, near windows or vents, in bathrooms, garages, or outdoors. These locations may interfere with proper air flow or cause inaccurate readings.

Natural Gas Alarm Detection & Function

Will my carbon monoxide alarm detect natural gas?

No. Carbon monoxide (CO) alarms are designed to detect carbon monoxide, not methane (natural gas). Homes with gas appliances need a dedicated natural gas alarm or a combination device that includes methane detection.

What is the difference between a carbon monoxide alarm and a natural gas alarm?

Carbon monoxide alarms detect CO, a toxic byproduct of incomplete combustion. Natural gas alarms detect methane leaks from fuel lines or appliances. They serve different safety purposes and use different sensor technologies.

What does Lower Explosive Limit (LEL) mean?

The Lower Explosive Limit (LEL) is the lowest concentration of gas in air that can ignite. DeNova Detect alarms are designed to activate at 10% LEL to provide early warning before gas reaches dangerous levels.

Gas Detector Battery & Power

What is the battery life of DeNova Detect natural gas alarms?

The sealed battery is designed to last for the life of the alarm, approximately 10 years. The battery is not user-replaceable and is not sold in retail stores. If a battery issue occurs within the service life, contact DeNova Detect customer support.

Do I need to replace the battery?

No routine battery replacement is required. When the alarm reaches the end of its service life, the entire unit should be replaced.

DeNova Detect Alarm LEDs & Alerts

How do I know my alarm is working?

Test the alarm regularly using the Test button. During testing, indicator LEDs and audible alerts will confirm proper operation. The Power LED may remain off during normal operation to conserve battery power.

Why does my alarm chirp once every minute?

A chirp approximately once per minute, along with a flashing Trouble LED and voice alert stating "Low Battery," indicates the battery is nearing end-of-life or a device issue. Refer to the owner's manual or contact customer support.

What does the "Power LED" do?

he "Power LED" indicates the device is powered and functioning properly. To check if the Natural Gas Alarm is on, press the Test button. The "Power LED" remains off during normal operation. Refer to the owner's manual for additional information.

What does the "Trouble LED" do?

The "Trouble LED" alerts you to a malfunction or issue, such as low battery or device fault, or that the alarm has reached end-of-service life. Refer to the owner's manual for additional information.

What does the "Alarm LED" do?

The "Alarm LED" flashes and sounds the audible alarm when gas is detected. Refer to the owner's manual for additional information.

Should the Power LED be blinking if the Gas Alarm is working properly?

The Power (green) LED will blink for approximately 30 seconds when the battery is first connected. The Gas Alarm will "Beep", and the Power LED will turn off once this initialization period is completed. You can test your Gas Alarm's power by pressing the test button until you hear a "Beep" sound, then release. If the Gas Alarm is properly powered, the Power LED will flash twice every second for 3 seconds to indicate that the power is on, and the Trouble and Natural Gas LEDs will remain on until the test sequence is complete. These LEDs will not remain on during normal operation of the Gas Alarm to conserve battery power.

Emergency Response Tips

What should I do if the alarm sounds?

Evacuate the building immediately. Do not operate lights, electronics, or phones. Once safely outside, call 9-1-1 or your local gas utility to report the leak.

Why shouldn’t I test the alarm using gas?

Using gas to test the alarm can be dangerous and may not trigger the alarm as expected. Always use the Test button and follow the manufacturer’s instructions.

Gas Detector Compatibility & Standards

Are DeNova Detect alarms UL listed and NFPA 715 compliant?

Yes. DeNova Detect natural gas alarms are UL 1484 listed for residential gas detection and meet key criteria outlined in NFPA 715 for placement and performance.

Can these alarms be used for propane?

No. Current residential models are designed for natural gas (methane) only. Propane-compatible alarms are under development.

General Gas Leak Safety

Why do I need a natural gas alarm if I can smell gas?

Relying on smell alone is unreliable. Some people may not recognize the odor, and leaks that occur while sleeping may go unnoticed. A natural gas alarm provides continuous, automatic protection.

How often should natural gas appliances be inspected?

It is recommended that gas appliances and connections be inspected annually by a qualified professional to help prevent leaks and ensure safe operation.

What are some common sources of natural gas leaks?

Common sources of natural gas leaks include gas stoves, water heaters, furnaces, fireplaces, and damaged or aging gas lines. Leaks often occur due to improper installation, worn or corroded components, loose fittings, or accidental damage to piping.

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Natural Gas Alarm FAQs

Find answers to common questions about DeNova Detect natural gas alarms, including installation, operation, battery life, and gas safety.

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